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- If you wish to return your item for any reason for a refund, of your original purchase price you have fourteen (14) days from the date the product arrived (as determined by the shipping company) to submit a Return Form, available at [https://ladame-vintagefashion.com/a/returns].
- The Return Form should be submitted through the Website. We will not accept for refund any products for which we have not received the Return Form in advance.
- Exchanges are not permitted.
- All refunds will reflect the amount paid by you for the product. We won’t return the original cost of delivering the product to you.
- Any shipping and handling charges related to the returns are your responsibility. We will organize the shipment of your return. However, if your refund is accepted, we will deduct the cost of shipping the returned order from the amount that is being refunded to you.
- Shipping charges related to the returns are your responsibility unless we have provided a written response to you confirming your claim that a product was damaged or defective, in which case we will reimburse you for the shipping and handling charges. Additional instructions with respect to damaged products are set forth below.
- Eligible Products:
- Products are eligible for return subject to the following conditions and requirements:
- Products must not bear any traces of usage.
- Products must be in their original packaging.
- Tags must be attached to the products.
- Any documents, leaflets, instructions or parts/accessories (e.g. buttons) included with or attached to the product, must be included as well.
- Special orders, tailored products, engraved products, embroidered products, and any other products made to your specifications or personalized are final sale and not eligible for return or refund.
- Products marked final sale are not eligible for return or refund.
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